At RS Robotics (www.RSenga.com), operated by RS Group, protecting your privacy is a priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you access our website or use our services.
We collect information to provide and improve our services, including:
Information You Provide Directly
Personal details such as your name, email address, company information, and billing details when you create an account, make a purchase, or contact us.
Information Collected Automatically
When you browse our website, we may collect technical data such as IP address, device information, browsing behavior, and usage patterns to enhance user experience and improve website functionality.
Communications
Records of interactions with us, including emails, inquiries, and customer support communications. Phone calls may be recorded for training and quality assurance purposes.
Your information may be used for the following purposes:
Service Fulfillment
To process orders, manage your account, and deliver products or services.
Website Improvement
To personalize your experience and enhance the functionality and performance of our website.
Marketing and Updates
To send information about products, services, and updates that may interest you. You may opt out of marketing communications at any time.
Security and Fraud Prevention
To monitor activity, detect fraud, and maintain the security of our platform.
We do not sell your personal data. However, we may share your information with:
RS Group Companies
Affiliated entities within RS Group to support service delivery and business operations.
Service Providers
Trusted third-party partners that assist in operating our website, processing payments, delivering products, or providing technical services. These partners are required to keep your information confidential.
Legal Compliance
When disclosure is required by law or necessary to protect the rights, safety, or property of RS Robotics, our users, or others.
We implement appropriate administrative, technical, and physical security measures—including encryption and secure systems—to protect your personal information.
Your data will be retained only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law (for example, for tax, legal, or warranty obligations).
You have the right to access, update, correct, or request deletion of your personal information.
Account holders may update their personal details through their account settings. To stop receiving marketing communications, simply click the “unsubscribe” link included in our emails.
RS Robotics may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated effective date.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Email: info@rsenga.com
Website: www.RSenga.com
